Reference

What You Need to Get Your Account Verified

Completing KYC on langit200 unlocks your full withdrawal access — no guesswork, just a short document check that runs through our account team. Submit the right files once, and your wallet link to DANA, OVO, or GoPay is ready to go.

National ID RequiredSelfie VerificationWallet Name MatchSingle SubmissionAccount Unlocked
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langit200 What You Need to Get Your Account Verified
VERIFICATION HELP PATHS

Where to Get Help During KYC

If your document upload hits a snag, our account support team is the fastest way to sort it. Reach out through any of the channels below and have your account username ready — it speeds up the check on our end.

Live Chat Open the chat window from your account dashboard and describe the document step you're stuck on. Our team will review your submission status directly and tell you what's missing.
Email Support Send a message to our support address with your account username and the verification step you reached. Attach a low-size copy of your document only if the team requests it.
Account Help Centre The Help Centre inside your account lists common rejection reasons — name mismatch, blurry image, expired ID — so you can correct and resubmit without waiting for a reply.
HOW WE HANDLE YOUR DATA

How langit200 Manages Your Verification Documents

We handle every KYC submission with account-level security. Your documents are used solely to confirm identity against your registered e-wallet name and are not shared outside the verification process. Here's what that looks like in practice.

Encrypted Upload Path

Documents travel through an SSL-encrypted channel from the moment you hit submit. Nothing moves in plain text between your device and our verification team.

Single-Purpose Use

Your KTP photo and selfie are checked against your account name only. We don't repurpose verification images for marketing or share them with third-party services.

One-Time Submission

Pass verification once and the approved status is permanent on your account. You won't be asked to resubmit the same documents unless your wallet details change.

Wallet Name Audit

Our team cross-checks the name on your KTP against the registered name in your DANA, OVO, or GoPay account to prevent mismatched withdrawals before they happen.

langit200 How the Verification Process Actually Works

How the Verification Process Actually Works

KYC — short for Know Your Customer — is the identity check we run before processing withdrawals. You upload a clear photo of your National Identity Card (KTP) and a matching selfie holding it. Our account team reviews both against the name registered on your e-wallet, whether that's DANA, OVO, or GoPay. The wallet name must match the account name exactly —

a mismatch is the most common reason verification stalls. Players in Batam and across Indonesia go through the same single-submission flow. Once approved, the verified status stays on your account permanently and no repeat upload is needed. Availability depends on local law and eligible regions.

KYC Terms Every Account Holder Should Know

Quick plain-language definitions for the terms that come up most during the verification process.

01
What does KYC mean?

KYC stands for Know Your Customer — the identity verification step an account platform runs to confirm you are who you say you are before processing withdrawals.

02
What is a KTP in the KYC context?

KTP is the Indonesian National Identity Card. It is the primary document accepted during KYC because it carries your legal name, date of birth, and a photo for matching.

03
What does 'name mismatch' mean during verification?

A name mismatch happens when the name on your KTP differs from the registered name on your DANA, OVO, or GoPay wallet. Both must match exactly for approval.

04
What is a liveness check or selfie verification?

A liveness check asks you to submit a photo of yourself holding your ID. It confirms a real person matches the document, rather than a scanned copy being submitted alone.

05
What does 'verified status' mean on my account?

Verified status means your KYC submission passed review. It unlocks full withdrawal access and stays permanently on your account — no repeat document submission required.

06
What is document rejection in KYC?

Rejection means your submitted file failed one or more checks — typically a blurry image, expired ID, or name mismatch. You can correct the issue and resubmit without starting a new account.

Common Questions About Account Verification

Real questions about the KYC process on langit200, with straightforward answers from our account team.

We accept your Indonesian National Identity Card (KTP) paired with a selfie holding the card. Both must be clear and current. Expired IDs are rejected at review — resubmit with a valid one.

Yes. The name in your DANA, OVO, or GoPay account must match your KTP name character for character. A shortened nickname or maiden name variation is enough to trigger a mismatch rejection.

Our account team works through submissions in queue order. Timing depends on submission volume at the moment you send. You'll receive a status update through your account notification or the email address on file.

Withdrawal access is held until your KYC status shows approved. You can still deposit and explore the lobby, but the withdrawal route to your DANA, OVO, or GoPay wallet opens only after verification clears.

You'll see a rejection reason in your account — blurry image, name mismatch, or expired ID are the most common. Fix the specific issue flagged and resubmit. Your account stays open throughout.

If you switch from one wallet to another — say from OVO to GoPay — our team may ask you to confirm the new wallet's registered name matches your verified KTP. Contact support before switching to avoid delays.
Reference

KYC Document Guide

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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